Customers for Life
Carl Sewell and Paul B. Brown
9780385504454
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In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade. Reprint.
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ISBN:
9780385504454
Dimensions (WxH):
5.47 in x 8.23 in
Publisher:
Crown
Publication Date:
November 19, 2002
